© 2003, Addison Wesley, 2ª Ed., 528 págs., 28 cm x 22 cms, Tapa Dura

Though many books discuss software quality, this is the first book to integrate metrics with models and quality improvement strategies, and action plans with project experiences. Covering essential issues and techniques, Kan provides all the information needed to measure and improve the quality of the entire software development process from high-level to low-level design, and all phases of reliability.